Not a recognised UK postcode

Shipping Method

Carriage Cost

Carrier

3-5 Working Days

Pipe cut to 1m lengths

2-3 Working Days

Pipe cut to 1m lengths

Next Working Day

Pipe cut to 1m lengths

Postcode not recognised. If postcode is correct, please contact us or test address at checkout.


Scottish Highlands, Islands, and Northern Ireland

Our carrier can only offer 3-5 working day delivery on postcodes in these locations. For this service, any pipe ordered will be cut down to 1m lengths for easy transport (2.5m lengths will be cut to two pieces of 1m and one piece of 500mm).

Channel Islands and Northern Ireland deliveries need to be organised with our sales team via phone call or email - they cannot be arranged on the website.

UK Islands and IOW orders including pipe lengths and large hose coils need to be organised with our sales team via phone call or email.

Cut-Off Times

For next working day delivery (available only to UK mainland addresses), orders need to be placed before 3pm Monday - Thursday and 1:15pm Friday to that we can get them picked and packed for our carriers in time.

Please note that we cannot guarantee next working day delivery due to issues our carrier might have after we dispatch your order with them. Delivery can be between 7am and 8pm - this is due to the carriers' routes for the day and is not in our control.

Delivery Costs

Our delivery costs vary depending on postcode area, pipe length being ordered, and whether the delivery address is commercial or residential. These costs vary only because our carriers charge us extra to ship longer pieces of pipe - due to the size of truck required for delivery - and also for sending long pieces of pipe to residential addresses - due to these areas being more difficult for large trucks to travel to and manoeuvre in.

Please note that we do not profit from our delivery costs - any increases in price are due to increases our carriers have implemented.

Residential vs Commercial Address

We use the Royal Mail database to determine whether an address is residential or commercial, so please input your address as Royal Mail would format it. If you have not registered your address as a business (e.g. if you run your business from home), then our database will clasify it as residential.

Residential deliveries of full-length pipes over 3m cost more because our carrier, DX, charge us more for making their big trucks go to residential areas, which can be difficult to navigate in such a vehicle.

To avoid the extra charge, if you are getting a delivery to a residential address, you can purchase 1m lengths of our pipes instead but you will also need to purchase sockets to join the lengths.

Returns

We have a page detailing our returns information if you would like to return items to us.

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